Niya Assist

Enterprise-grade Remote Support.
Secure Unattended Access.

Niya Assist empowers businesses across the globe with secure cloud-based remote support and remote access software to deliver top-notch customer support experience. Establish secure web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers with ease.

Simple Secure Feature-rich Cross Platform
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850K+
Installations
11M+
Remote Sessions
90M+
Global Customers
Enterprise Ready

Niya Assist for enterprises

Our industry-leading remote access solution is easily customizable, scalable, and reliable enough to support large and growing enterprises. Consult, customize, and onboard your users, with extensive solutions, enterprise features, and integrations that fulfill all your remote access requirements.

Niya Assist Enterprise Dashboard
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Solutions

Built for every support scenario

Outsourced IT & MSP Support

Provide attended remote support and remotely access computers anywhere in the world with ease. With remote access software, you can manage remote computers efficiently and improve customer satisfaction.

Customer Support

Provide attended remote desktop support to any Windows, Mac, Linux, iOS, Android or Chromebook device. Establish remote PC access to troubleshoot faster and ensure customer satisfaction.

IT Help Desks

Empower your IT help desk with remote desktop support software to resolve customers' issues remotely. Speed up resolution time and deliver outstanding service.

The Smart Choice

Why use Niya Assist?

  • Enterprise-grade security: TLS 1.2 and AES 256-bit encryption
  • Faster implementation and deployment
  • Quick adoption and simple to use
  • No prior downloads needed for on-demand remote sessions
  • No installation needed for technicians to start remote sessions
  • Technicians can log in from any device to conduct remote sessions
  • Privacy-focused remote management software
  • Cross-platform support
Why use Niya Assist
Powerful Features

Everything you need for remote support

On-demand remote support

On-demand Remote Support

Troubleshoot a remote computer through ad-hoc or on-demand remote sessions, with no prior installation using our best-in-class remote support application. Invitees can also join a session through email invites.

Unattended remote access

Unattended Remote Access

Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options are also available in our remote assistance app. Assist supports both Windows and Mac.

Online Meeting

Online Meeting

Enhance your remote support experience with our secure online meeting and webinar software. Easily host, record, and share online meetings, broadcast video webinars, and interact with your audience.

AR Remote Assistance

AR Remote Assistance

Provide real time, augmented reality-based remote assistance by accessing your customer's smartphone camera. Troubleshoot plant machinery, servers, and more -- right from your desk at any moment.

Reboot and reconnect

Reboot and Reconnect

The remote assistance tool allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.

Rebranding and custom domains

Rebranding and Custom Domains

Customize your Niya Assist portal with your company logo, favicon, and email templates to match your branding guidelines. Use custom domain mapping to carry your branding even further.

Ready to transform your remote support?

Join thousands of businesses already using Niya Assist to deliver outstanding remote support experiences.

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